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You WILL see me again!!

“To Peter & Dr. Hillary: after more than 30 years of enjoying our Lake Leelanau home we have not been immune to health problems-fish hooks in the thumb, bee sting reactions, etc. but this year was the best. First I jumped in Lake Leelanau with the top of the line Phonak hearing aids, only to find via Google, that Family Hearing Care existed. One call got me to Peter who, the same day, totally repaired my “working” hearing aid and answered all my warranty questions, etc. and sent me home, totally satisfied and hearing normally. Two days later I got water in my “good” ear and couldn’t get it out, overnight or the next day. I saved the brochure and noticed “Dr. Hillary” who, true to your word, worked me in the same day and, within one second of examination, determined my whole ear canal was cemented with wax, all the way to the eardrum, and assured me in the most friendly and professional manner that she could take on the task (that no audiologist or even primary care doctor) ever mentioned. I cannot describe the personal, reassuring and professional manner that she attacked the goal of clearing years of packed wax and carefully and painlessly removed it so that my eardrum was in view (for the first time ever) and the water in my ear no longer existed. Dr. Hillary, you go far beyond an audiologist and a hearing aid specialist-you exceed the expectations of anyone in your field, and I am so grateful for your care. Please keep my file for the future–you WILL see me again!!”

– Mr. Mileham, Lake Leelanau

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